Terms & Conditions

iashop.pk is made to provide ease in online shopping in Pakistan, even in all major or minor cities and areas of Pakistan. Our terms & conditions make our facilities more robust and trustworthy for your customer. The mentioned below terms and conditions are applied to all the sections of the website.
1. iashop.pk aims to provide a secured and safe platform for online shopping in Pakistan. Therefore, all gathered information is secured under the encrypted system and it is only used for administering purposes. We guarantee that there will be no misuse of collected data during or even after the purchase. 
2. Any query, issue, or trouble during signing up or signing in is promptly solved by iashop.pk technical team. Logging in to your account is essential to place an order for any product at the website. It also helps check the order status, such as processed, dispatched, received, etc. Customers can also track the order after the placement with the use of a log-in account. So, customers need to login to the account first to avail our services.
3. We assume that the user is either above 18 or using the service under the supervision of their legal guardian. 
4. Customers do not need to log in or create an account to visit or explore the inventory because most website is quick to use without registration. However, order placement requires proper registration by providing the personal and contact details. 
5. iashop.pk makes registration important to bring ease to shopping online, inquiring anything, or getting an e-newsletter.
6. Registration helps the customer to get an e-newsletter, track orders, and connect with the iashop.pk team. 
7. If we find any illegal activity through our platform, we will dismiss the registration and block the account of the user without any notice. 
8. When the user registers himself, he needs to accept the e-newsletter subscription. However, he can later unsubscribe if he does not want a newsletter. 
9. The delivery time of a product can change under unforeseen situations, such as weather conditions, product unavailability, shipment delay, seller delay, etc. 
10. Customers can cancel the order from their registered account when the order status is on ‘Pending’. If the status changes to ‘processed’, the user cannot cancel the order by any means. 
11. Cash on delivery is available for all local products worth up to 15000/- PKR. However, there are exceptions. Iashop.pk does not offer COD on some categories, i.e.,
  • Clothing
  • Medicines and supplements
  • Food items
  • books
12. The COD is available for orders worth below 5000/- PKR. Otherwise, there will be some 50% advanced to proceed with the order. 
13. Cash on delivery is not offered for some imported products categories, i.e., 
  • Jewelry
  • Garments
  • Shoes
  • Books
  • CDS. & DVDS
  • Software
14. In case of advanced payment, customers can use any convenient payment mode such as,
  • Debit or Credit Card Transaction
  • Easy Paisa Transfer
  • Transfer by Online Banking.
  • Deposit in Bank Account.
  • Money Order.
  • Cash
15. Refund and return claims can only be provided under the refund policy of iashop.pk. 
16. Website services fall under the laws of Pakistan, so all customers hereby accept the laws of the Pakistan court to avail our services. 
17. If a customer getsa damaged or wrong product, he needs to claim a return within 3 days after receiving the product. After 3 days, any claim for refund or return will not be valid. 
18. In case of refund or return, the customer needs to send the faulty product back to us through courier. We will verify the claim and process the refund within two to three days. 
19. Refund claims can only be accepted for damaged products, faulty products, or wrong products. If you do not like the product, you cannot avail a refund for this reason. 
20. Some product categories do not fall under refund or return policy, i.e., 
  • Books
  • Garments
  • DVDs and CDs
  • Software
  • Video games
  • Products without any Serial number or UPC
  • Items with the tag “This product is not eligible for returns”
21. Before placing an order, read the complete description to find that either product technically meets your requirement or not. 
22. We have secured the right to change any clause from Terms & Conditions without any prior notice. 
23. We believe that our all customers have read, understood, and accepted each clause of terms & conditions before making any purchase from us.